Plannie — Service providers & sub-processors
Plannie (Ytterberg Holding AB, org. no. 559515-1845, Valhallavägen 46, 114 22 Stockholm, Sweden) is the data controller for your personal data. To run Plannie we use a small set of carefully chosen service providers (sub-processors) that process data on our behalf, and — only when you choose to connect them — a few services that you link to your household yourself. This page lists them.
Rows marked † only apply if you connect that service; nothing flows to them otherwise.
| Provider | What it does | Data involved | Location | Transfer safeguard |
|---|---|---|---|---|
| Amazon Web Services (AWS) | Hosting, database, file/photo storage | All service data | EU | Processed in the EU |
| Resend | Sending service email; receiving Family Inbox email | Email addresses, email content | USA | EU–U.S. Data Privacy Framework / SCCs |
| Anthropic | AI features (the Plannie Assistant, Magic Import, inbox extraction) | Content you submit to AI features | US (Anthropic PBC); EU services provided by Anthropic Ireland Limited (Ireland) | EU–U.S. Data Privacy Framework / SCCs; not used for model training |
| Google Cloud (Vertex AI) | AI features (the Plannie Assistant, Magic Import, inbox extraction) — automatic failover and model comparison alongside Anthropic | Content you submit to AI features | Global (USA) | EU–U.S. Data Privacy Framework / SCCs; not used for model training |
| PostHog | Product analytics | Usage events, household identifier, platform | EU cloud | Processed in the EU |
| RevenueCat | Subscription and entitlement management | Purchase/subscription status, app user ID | USA | EU–U.S. Data Privacy Framework / SCCs |
| Google † | Google Calendar two-way sync; Google Photos picker; Google sign-in | Calendar events; photos you pick; sign-in identifier | Global (USA) | EU–U.S. Data Privacy Framework |
| Microsoft † | Outlook / Microsoft 365 calendar sync | Calendar events | Global (USA) | EU–U.S. Data Privacy Framework |
| Amazon (Alexa) † | Alexa voice skill | Voice-command content, linked-account token | USA | EU–U.S. Data Privacy Framework / SCCs |
| Browser push services (Mozilla Autopush; Google FCM / Apple Web Push endpoints) | Web push notification delivery (the web-push dependency in apps/api) | Push subscription endpoints/device push tokens, delivery timing metadata; payloads are end-to-end encrypted (RFC 8291) so the relays never see content | USA (Mozilla, Google and Apple push endpoints) | EU–U.S. Data Privacy Framework / SCCs; content end-to-end encrypted |
| Paddle | Web billing — merchant of record for purchases made on plannie.io (checkout, invoicing, refunds, sales tax) | Name and email, billing country/address, payment details you enter at checkout | UK / USA | UK adequacy decision; EU–U.S. Data Privacy Framework / SCCs |
Changes to this list. We update this page before adding a new provider.