Parental lock & PINs

The parental lock keeps curious fingers out of the important bits. It's useful on a family tablet that everyone touches.

What the PIN protects

With the lock on, Plannie asks for the 4–6 digit PIN to:

• Open Settings (once per session). An adult on their own personal device isn't asked; the lock still applies on a child's device.
• Add, edit, or delete rewards, so ticket prices aren't renegotiated behind your back. Redeeming is never locked; kids can always spend the tickets they've earned.

Turn it on

Settings → Family & access → Parental lock. Set the PIN, confirm it, done. Turning it off asks for the current PIN.

You can also set the PIN during initial setup, or skip it there and add it here later.

Too many wrong tries

After 5 wrong PINs on one device, that device has to wait up to 10 minutes before it can try again (all of the family's devices together get 20 wrong tries in that time). Entering the right PIN on any device, or resetting the PIN, clears the count straight away. The PIN is checked online, so the device needs an internet connection to unlock.

Forgot the PIN?

Choose Forgot PIN at the prompt. The household owner receives a reset link by email that opens the set-a-new-PIN screen.

Wall-mounted tablets

On a mounted tablet, the native app's "always on screen" mode keeps Plannie awake in landscape, and exiting it requires the PIN, so the display stays the family display. Turning it on also makes the tablet a kiosk, and leaving kiosk mode asks for the PIN too.